Privacy Policy

Last updated: July 31, 2026

Vitalix Clinical (“Vitalix Clinical,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, store, and disclose information when you visit https://www.vitalixclinical.com, contact us, or otherwise interact with our website and services.

By using this website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of the website.

1. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you contact us, submit a website form, request information, or otherwise communicate with Vitalix Clinical.

This information may include:

• Your name
• Your company or organization
• Your job title
• Your email address
• Your telephone number
• Your mailing address
• Your communication preferences
• Information included in messages you send to us

Sensitive and Medical Information

Our public website is not intended to collect medical records, patient information, treatment information, insurance information, or other protected health information. Please do not submit confidential medical or patient information through general website contact forms or standard email.

Submitting information through this website does not establish a patient-provider relationship or create a confidential clinical communication channel.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This information generally does not directly identify you but may include:

• Internet Protocol address
• Browser and device type
• Operating system
• General geographic location based on your IP address
• Referring website or search engine
• Pages viewed and links selected
• Date, time, and duration of visits
• Website performance and diagnostic information

This information may be collected through server logs, cookies, analytics services, and similar technologies.

2. How We Use Your Information

We may use information collected through the website to:

• Respond to questions, requests, and other communications
• Provide information about Vitalix Clinical and its services
• Deliver services or information you request
• Manage professional and business relationships
• Send administrative or service-related communications
• Send marketing communications when permitted by law and consistent with your preferences
• Understand how visitors use our website
• Improve the website, its content, and the visitor experience
• Measure the effectiveness of marketing activities
• Maintain website security and prevent fraud or misuse
• Diagnose technical problems
• Comply with legal and regulatory obligations
• Protect our rights, property, users, and other individuals

We may also use information for another purpose disclosed when the information is collected or with your consent.

3. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following:

• Consent: You have given us permission to use your information for a specific purpose.
• Contractual necessity: Processing is necessary to provide requested services or take steps at your request before entering into an agreement.
• Legitimate interests: Processing is reasonably necessary to operate, secure, analyze, and improve our website and services.
• Legal obligations: Processing is necessary to comply with applicable laws, regulations, court orders, or government requests.
• Protection of rights and safety: Processing is necessary to protect the rights, safety, or property of Vitalix Clinical or another person.

4. How We Share Information

We do not sell personal information for monetary compensation.

We may share information with service providers that perform services on our behalf, such as:

• Website hosting and maintenance providers
• Data storage and cloud service providers
• Email and communication providers
• Website analytics providers
• Marketing and advertising providers
• Security, fraud prevention, and technical support providers
• Professional advisers, including legal and accounting professionals

These providers may access information only as reasonably necessary to perform services for us and are expected to handle the information appropriately.

We may also disclose information:

• When required by law, regulation, subpoena, court order, or other legal process
• To respond to lawful requests from government or regulatory authorities
• To investigate suspected fraud, security incidents, or violations of our policies
• To protect the rights, property, or safety of Vitalix Clinical, our users, or others
• In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction
• With your direction or consent

5. Cookies and Similar Technologies

Vitalix Clinical and its service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the website and understand how it is used.

Essential Cookies

Essential cookies support basic website functions, security, accessibility, network management, and your privacy preferences. Because these cookies are necessary for the website to operate, they may not be disabled through our cookie preference tools.

Analytics Cookies

Analytics cookies help us understand website traffic and visitor activity, such as which pages are visited, how visitors reach the website, and whether technical errors occur. We may use services such as Google Analytics for these purposes.

Google provides a browser add-on that can be used to opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

Functional Cookies

Functional cookies may remember choices you make and provide enhanced website functionality, such as accessibility settings or saved preferences.

Advertising and Marketing Technologies

If used, advertising and marketing technologies may help us measure campaign performance, understand interactions with our advertising, and provide content that may be more relevant to visitors. Depending on applicable state law, certain uses of these technologies may be considered targeted advertising or sharing of personal information.

Managing Cookie Preferences

You can manage nonessential cookies through the cookie preference tool available on our website. You may also configure your browser to block or delete cookies. Blocking certain cookies may affect website functionality.

6. Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties. Vitalix Clinical does not control and is not responsible for the privacy, security, or content practices of these third parties.

We encourage you to review the privacy policies of any third-party websites or services you access.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate business records, resolve disputes, enforce agreements, and comply with legal, accounting, or regulatory obligations.

When information is no longer reasonably needed, we may delete it, anonymize it, or securely retain it until deletion is practical.

8. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use care when transmitting information online and should not send confidential medical, patient, financial, or other sensitive information through an unsecured website form or standard email.

9. International Data Transfers

Vitalix Clinical is located in the United States. If you access our website from another country, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

Where required, we will take reasonable steps to protect transferred information in accordance with applicable law.

10. Privacy of Children

Our website is intended for a general business audience and is not directed to children under 18. We do not knowingly collect personal information directly from children through this website.

If you believe a child has provided personal information through our website, please contact us so that we can review and, when appropriate, delete it.

11. Your Privacy Rights

Depending on where you live, you may have certain rights concerning your personal information. These rights may include the right to:

• Confirm whether we process your personal information
• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of personal information
• Receive a portable copy of certain personal information
• Withdraw consent where processing is based on consent
• Opt out of certain targeted advertising or sharing practices
• Limit certain uses of sensitive personal information, if applicable
• Appeal a decision concerning a privacy request, where provided by law
• Exercise your rights without unlawful discrimination

These rights are not absolute and may be limited by applicable law. We may need to verify your identity before completing a request. We will use information submitted for verification only to review and respond to the request.

You may also authorize an agent to submit a request on your behalf where permitted by law. We may require evidence that the agent is authorized to act for you.

12. United States State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law. Depending on the state and whether its law applies to Vitalix Clinical, these rights may include access, correction, deletion, data portability, and the ability to opt out of targeted advertising, the sale or sharing of personal information, or certain forms of profiling.

Vitalix Clinical does not sell personal information for monetary compensation. If our use of analytics or advertising technologies is considered a sale, sharing, or targeted advertising under applicable law, you may manage your preferences through the cookie preference tool available on our website or contact us using the information below.

California “Shine the Light” Notice

California residents may request certain information regarding the disclosure of personal information to third parties for their own direct marketing purposes, as provided under California Civil Code Section 1798.83.

13. Do Not Track and Browser Privacy Signals

Some browsers offer a “Do Not Track” setting. Because there is not currently a consistent industry standard for responding to these signals, our website may not respond to all Do Not Track requests.

Where required by applicable law, we may process legally recognized browser-based opt-out preference signals, such as Global Privacy Control.

14. Marketing Communications

You may unsubscribe from marketing emails by selecting the unsubscribe link included in the message or by contacting us. After opting out, you may still receive non-promotional communications, such as responses to inquiries or important service-related notices.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, practices, technology, or legal obligations. The “Last updated” date at the top of the policy indicates when it was most recently revised.

We encourage you to review this page periodically. Material changes may also be communicated through a notice on the website or another appropriate method.

16. Contact Vitalix Clinical

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or want to request access to, correction of, or deletion of your information, contact us at:

Vitalix Clinical
554 Main Street
Worcester, MA 01608
United States

Email: info@vitalixclinical.com
Website: https://www.vitalixclinical.com
Contact page: https://www.vitalixclinical.com/contact/

This policy is intended as a general website privacy disclosure and should be reviewed by qualified legal counsel to confirm that it accurately reflects Vitalix Clinical’s actual website tools, forms, vendors, and legal obligations.